We are here to help
Livlings support
Most early questions are answered below. If your Livling still needs a hand, send us the details and we will investigate.
Email support@livlings.comInclude your device
Tell us the phone or tablet model and whether you are using Android, iOS, Windows or another test platform.
Include the version
Open the game information panel and include the Livlings version shown there whenever possible.
Describe what happened
Explain what you tapped, what you expected and what happened instead. A screenshot is very helpful.
Frequently asked
Questions and answers
What is Livlings?
Livlings is a cosy virtual-pet and home-building game. You care for an animal character, respond to their needs and create a home that grows with them.
Which devices will it support?
Livlings is being developed in Flutter for Android and iPhone, with desktop builds used throughout development and testing.
When will Livlings be released?
Development is active, but we are not announcing a release date until the core game is ready for reliable public testing.
Does the current app require an account?
No. The current development build stores its character, home and progress locally on the device.
How can I report a problem?
Email support@livlings.com with your device model, operating-system version, Livlings version and what happened.
Resetting the current game
The current development build stores progress locally. In Livlings, open the information panel and choose Reset game to remove the character, homes, furniture and progress from that device.
Uninstalling the app or clearing its application storage can also remove local data. This normally cannot be undone.
Read our privacy policy for more information about local saves.